About Us

About Us
Our Company The Training Source, Inc. is a Kentucky Corporation that provides services through several avenues. The first being the Service Supply Warehouse at www.123supply.com. Service Supply Warehouse online web store offers customers the largest selection of technical training material and training products available anywhere. Not only does the Training Source distribute books, manuals, videos and CDROMS, they also offer specialized training seminars and consulting services to clients throughout the United States.

The Training Source also provides weekly seminars throughout the United States on various topics including Indoor Air Quality, Customer Service Excellence, Residential System Design, Motivating Employees and many others.

Our Vision: “We are going to substantially increase our customer base by expanding our market through entertaining and informational products that meet the long term needs of our clients.”

Our President & CEO Frank Besednjak

"To me the definition of success is when you've reached the point where you look forward to getting out of bed every morning rather than dreading it - that is when you know you've made it"

Mr Besednjak was born in a refugee camp in Salerno, Italy in 1955. In 1956, the Besednjak family in search of a better life, moved to the United States as immigrants on a work visa. Raised on the east side of Cleveland, Besednjak attended St. Vitus Catholic elementary school and graduated from Collinwood High School in 1973.

After graduating, Frank Besednjak served four years in the US Navy on board the USS Iwo Jima and participated in various military exercises in Europe and the Mideast. While in the Navy, besides partying and losing all self-control, Besednjak performed duties that included maintaining and operating shipboard communications and alarm systems along with the closed circuit television and entertainment systems. Besednjak was honorably discharged in the fall of 1977. After his four-year stint in the Navy, Besednjak held technical and managerial positions with several companies including a Sony distributor, and RCA Service Co. While in the position of service manager for the Sony Distributor and RCA, Besednjak received maximum incentive awards six straight years for the dramatic improvement and sustained profitability realized in his organization because of the implementation of his programs. After the merger between GE and RCA, Besednjak received a promotion to lead the GECS Training Team in Louisville, KY. While at GE as manager of training, he attended and presented numerous workshops on team development, business improvement methods, training development, employee motivation, adult learning principles and numerous others. His talents and skills are highly regarded in the training & development industry.

While leading a team of training development specialists, area training managers, technical support specialists and technical writers at GE, Frank received numerous letters of commendation, incentive awards, stock options and special recognition in the areas of Leadership, Business Growth, Team Building, Productivity Improvements and Overall Management Excellence. Besednjak was also selected and attended the prestigious John F. Welch Management Training Program in the GE Crotonville Management Development Institute for Executive Development.

In 1993, after realizing his real dream was to operate his own business, Frank Besednjak decided to pursue his own interests. This became the initial beginning of what is now The Training Source, Inc.

Including completion of dozens of certifications and technical study programs, Besednjak also received a Bachelor of Business Administration, with a double major in Marketing from McKendree College.

Frank currently resides in Mount Washington, Kentucky with his lovely wife Brenda and his step children, Gavin and Savannah. He is also the proud father of Rocco Besednjak who has brought two wonderful grandchildren, Brandon and Kaylee into his life, and his beautiful daughter Brianne who also brings Molly, his most recent and very cute grandaughter to us.

If you have any questions, comments or suggestions, please email Frank directly at frankzoom@bellsouth.net

"The worst day in a man`s life is when he sits down and begins thinking about how he can get something for nothing." --Thomas Jefferson

Contact Us
Phone: 888-538-5383 or 502-762-0061 - Real people answer our phones 24 /7
Address: 6407 Bardstown Road #272
Louisville, KY 40291 Fax: 502-538-2283
Email: frank@customercareplus.net
Client List
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The Training Source, Inc. is 100% Owned by US Military Veterans. We at the The Training Source offer products for Electricians, Plumbers, Engineers and Contractors. We provide state required continuing education programs including on line courses. We also offer consulting and personal development programs.
God Bless America!

“Lift up my eyes to the hills - where does my help come from? My help comes from the LORD, the Maker of heaven and earth. Psalm 121:1-2"